In the automotive world, company culture and its importance for a business are not often discussed. The team at Foothill Auto Service wants to add our take on company culture, provide some useful statistics, and emphasize the importance of promoting and maintaining a positive, healthy company culture for our October blog.
“Company culture can more simply be described as the shared ethos of an organization. It’s the way people feel about the work they do, the values they believe in, where they see the company going and what they’re doing to get it there. Collectively, these traits represent the personality — or culture — of an organization.”
When employees feel like their ideas and values are honored at their place of work, it brings forth positivity which overall benefits the business. At Foothill Auto Service, we strive to create and cultivate these feelings within our auto repair dream team. We also are the first to admit that we can do even better- at the end of this blog, we offer our goals for improvement. Tim Reichenbach- our shop foreman service advisor, stated the following about our company culture.
“Every day is an adventure – working with this group is like having our own very large and dysfunctional family. We are always playing practical jokes and always having fun together. We definitely enjoy our working environment.”
Statistics show that 74% of US employees claim company culture is essential for job satisfaction. By promoting a positive “family-like” environment, we at Foothill Auto Service work to improve our employee retention and satisfaction. Strong company culture, in the end, is proven to attract better talent, and more importantly, retain that in the years to come.
“In sum, a positive workplace is more successful over time because it increases positive emotions and well-being. In turn, this improves people’s relationships with each other and amplifies their abilities and their creativity. “ – Harvard Business Review.
A funny team memory held by lead technician Master tech Scott Tuberville included everyone stopping what they were doing to chase a rodent from the shop that climbed out of a car as a team!
“What’s a fun memory working at Foothill?”
“Chasing rats around the shop when they run out of cars, we team up and chase them out. A team effort to herd them toward the door! HA!” – Scott T.
This amusing memory brought up by Scott also is an excellent reminder to watch out for rodent damage to your vehicle! Unfortunately, rodents hiding away in cars are ubiquitous and can cause a decent amount of damage if not detected. When one’s vehicle sits for a while, they become a fantastic place for rodents to hide. If you find any damaged upholstery, electrical issues, or foul odors, a rodent issue might be the cause. If you think rodents are damaging your vehicle, call (949) 770-5956 to have the Foothill experts help you immediately!
Q “What’s a fun memory working at Foothill?”
A “I think we all work phenomenally together and have a lot of good laughs, laugh at each other, and different things! It is all fun!” – Cindy Evans.
“I Enjoy working with the people here. The team makes our daily routine fun and silly.” – Brian Ormonde.
Overall, everyone can see and feel how our team flows and works well together in the shop. Our team members creating a positive work environment translates to you, our customers! It’s deemed us our honorable reputation that we are your local trusted auto repair shop, with the best standard of honesty and service in the Lake Forest, CA community! An honor also bestowed upon us by Neighbor NextDoor.
We Are Always Working To Improve Our Company Culture
To enhance and improve our company culture, the team has created a few goals to enhance the positive workplace that we call home. First off, we can do better at setting up more out-of-shop activities for the team; whether it’s a team meeting outside of the shop or getting together for dinner once a quarter, it’s a step we need to put into action. Another step the owner, Glenn, took was to build a lunchroom in a mezzanine – a gathering place with a patio and a BBQ so the team could eat lunch outside together.
For more about each of our team members, click here!
Thank you for taking the time to read our October blog regarding company culture and the importance it holds. If you live in or near Lake Forest, CA, you may have heard of Foothill Auto Service, where our ASE-Certified trained auto mechanics specialize in diagnostics and auto repair.
At Foothill Auto Service, you become like our family. We offer top-quality, honest service for your vehicle and strive to ensure the highest level of customer service possible. We pride ourselves on our ongoing training and the latest diagnostic tools within the auto repair industry. Call us today or schedule an appointment online so we can take great care of you and your vehicle. Make Foothill Auto Service your auto family. You’ll be glad you did!